After Sales / Gewährleistung & Technische Dokumentation · Bietigheim-Bissingen · Vollzeit
Warranty Manager (m/f/d)
LIST Bau Nordhorn is one of the general contractors within the LIST Gruppe. The List Gruppe comprises several general contractors as well as development, consulting, and planning firms with a total of over 800 employees. As a full-service provider, we develop, plan, build, and revitalize real estate throughout Germany. Everything we do is focused on delivering better real estate. We place a high priority on sustainability and digitalization!
A hallmark of LIST is treating everyone as equals—our hierarchies are flat, and there’s no such thing as “you” versus “us.” We encourage open, interdisciplinary collaboration among colleagues, and we believe there’s no such thing as a “dumb” question. We consistently receive top ratings in employer evaluations and have been recognized as a “TOP Company” by kununu for years.
Join the LIST team and help us with the construction of better real estate!
Your Responsibilities
Once the project is accepted, your work really begins—and that’s exactly what you want. As a Warranty Manager, you’re the central point of contact for everything that happens after handover: you ensure our clients remain satisfied in the long term and that defects don’t get put on the back burner. Your responsibilities include the following:
• Defect management: Independently managing and tracking the resolution of defects by subcontractors—from initial documentation through final acceptance
• On-site presence: Participating in site visits with experts and reviewing claims regarding defects
• Customer communication: Providing technical support and advice to our customers, as well as ensuring a smooth flow of information among all parties involved
• Documentation & Invoice Verification: Comprehensive recording of all processes and verification of incoming invoices
• Deadlines & Maintenance: Monitoring warranty periods, as well as scheduling and coordinating maintenance cycles
• Legal Assessment: Evaluating claims for defects while considering legal, economic, and customer-oriented aspects
Your Profile
You bring technical expertise to the table, maintain a clear overview even when handling multiple open cases, and never lose touch with people. Here’s what else you bring to the table:
• A degree in civil engineering, architecture, or facility management—or, alternatively, advanced training as a technician or master craftsman in building construction, MEP, or comparable fields
• Ideally, several years of professional experience in turnkey construction, e.g., as a construction manager—you understand how construction projects work
• Basic knowledge of construction law (VOB/BGB) and a solid understanding of liability and warranty issues
• Proficiency with MS Office
• Willingness to travel 2 to 3 days per week—you enjoy being on-site
After handover comes responsibility. At LIST, you’ll support our projects beyond the final acceptance phase and ensure that satisfied customers become long-term, committed partners. Does this sound like your next step?