After Sales / Gewährleistung & Technische Dokumentation · München · Vollzeit
Civil Engineer / Technician (m/f/d) Warranty Management / After-Sales
LIST Bau Nordhorn is one of the general contractors in the LIST Gruppe. The LIST Gruppe comprises several general contractors as well as development, consulting, and planning companies with a total of over 800 employees. As a full-service provider, we develop, plan, build, and revitalize real estate throughout Germany. We do all this with a focus on offering better real estate. We place a high priority on sustainability and digitalization!
A hallmark of LIST is treating everyone as equals—our hierarchies are flat, and there’s no such thing as “you” versus “us.” We encourage open, interdisciplinary collaboration among colleagues, and we believe there’s no such thing as a “dumb” question. We consistently receive top ratings in employer evaluations and have been recognized as a “TOP Company” by kununu for years.
Join the LIST team and help us with the construction of better real estate!
Your Responsibilities
Just in time for the final inspection of our construction projects, you’ll take the reins and independently manage the after-sales and warranty processes. Your responsibilities will include:
- Overseeing the rectification of defects by subcontractors
- Participating in on-site inspections with experts and reviewing claims regarding defects
- Providing technical support and advice to our customers, as well as organizing the flow of information among all parties involved
- Handling documentation and invoice verification
- Scheduling and coordinating maintenance cycles
Your Profile
A strong sense of responsibility and service orientation, along with self-organization, form the foundation of your approach. Your profile is further enhanced by the following experience and skills:
- A degree in civil engineering, architecture, or facility management—or, alternatively, advanced training as a technician or master craftsman in building construction, MEP, or comparable fields
- Ideally, several years of professional experience in turnkey construction, e.g., as a construction manager
- Proficiency in all standard MS Office applications
- Willingness to travel 2 to 3 days a week
For you, is project handover not the end of the project? With a keen eye for detail and a strong customer focus, you’ll handle after-sales service and ensure a lasting relationship with the customer.